TechInfini Core Experience Theme

AuraConnect: Our signature look, while powering AI-native support.

The same slate, teal, and lime gradients from the TechInfini home experience now wrap a product story about autonomous conversations, structured insights, and governed automations—no visual disconnect, just one brand system.

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94%

intent accuracy

+38%

CSAT lift

60%

automation rate

Live session

Aura Assist

Active

CX

Customer

I need to reschedule my delivery and update the shipping address.

AI

AuraConnect

I’ve verified your order. Can you confirm the new delivery window? I’ll push updates to logistics and email you a confirmation instantly.

Real-time insights

• Entity extraction → contact, address, preferred slot
• Workflow trigger → ShipTrack, Salesforce, Slack alert
• Confidence score 0.93 → no human handoff required

Experience the theme

See AuraConnect’s production UI in context.

Desktop + tablet mockup

We mirrored gradients, typography, and micro-interactions from TechInfini’s home page, so prospects feel the same premium craft whether they browse the GTM site or the AuraConnect deep dive.

Consistent palette

Slate backgrounds, lime accents, and glassmorphism match `core/home.html` without extra overrides.
Reusable components

Header + footer snippets come straight from the TechInfini design system, so future pages stay in sync.
Live product window

An embedded iframe keeps visitors on your domain while letting them browse the production AuraConnect UI.

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Capabilities

One agent, five enterprise-grade superpowers.

From natural conversations to system actions, AuraConnect mirrors your best support rep, minus the manual work.

Voice + Text Parity

Studio-quality speech + chat experiences with sentiment analysis and multi-lingual support.

• Custom wake phrases
• Interrupt handling
• 200+ language pairs

Contextual Memory Graph

Session-aware AI remembers preferences, account state, and prior resolutions across channels.

• Profile enrichment
• Policy guardrails
• Custom knowledge base

Workflow Automation

Trigger CRM updates, ticketing, dispatch, or payments with governed actions and audit logs.

• Salesforce & HubSpot
• ServiceNow & Zendesk
• Webhooks + custom APIs

Safety & Compliance

Policy guardrails, PII redaction, and SOC2-ready auditing baked into every utterance.

• Role-based approvals
• Encryption in transit + rest
• Full conversation audit

Insight Studio

Auto-generated briefs, emotion markers, and KPI dashboards for ops leaders.

• Conversation highlights
• Real-time QA scoring
• Export to BI tools

Orchestrated Hand-offs

Loop humans in with full context, summary, and suggested next steps.

• Slack/MS Teams alerts
• Embedded recordings
• Single-click follow ups

Operational blueprint

From “hello” to system action in three beats.

AuraConnect fuses LLM reasoning with deterministic automation to keep you compliant while moving fast.

120 ms

average response latency

30+

pre-built workflows

1

Sense & Understand

Multi-modal ingestion captures customer intent, emotion, and entities in real time.

• ASR + NLU ensemble
• Sentiment & compliance filters
• Knowledge-grounded responses

2

Decide & Orchestrate

Policy engine selects the next-best action, with guardrails to escalate when needed.

• Business rules + AI reasoning
• Fall-back to humans
• Confidence scoring + QA

3

Act & Learn

Actions execute inside your stack; data feeds dashboards to improve every interaction.

• CRM / ITSM automations
• Post-call briefs + tickets
• Continuous model tuning

Industry blueprints

Deploy AuraConnect where precision matters most.

Pre-built conversation flows + integrations for your most critical CX moments. Customize copy, data capture, and routing logic without writing code.

Real Estate & Housing

Lead concierge + showing assistant

Answer every inquiry within seconds, qualify prospects, and create CRM-ready briefs instantly.

• Route hot leads to agents with pre-filled dossiers
• Schedule tours and send confirmations automatically
• Generate follow-up SMS/email with property recaps

Customer Support Desks

Tier-1 resolution + escalation guardrails

Handle policy questions, account updates, logistics changes, and proactive alerts without wait times.

• Auto-create ServiceNow / Zendesk tickets
• Sync case summaries into Slack or Teams
• Transfer sensitive chats with agent-ready notes

Trusted stack

Plug AuraConnect into the systems you already run.

REST APIs, secure webhooks, and 30+ native adapters keep your workflows in sync.

30+

native integrations

2 wks

average go-live

CRM & RevOps

• Salesforce
• HubSpot
• Zoho

Support & ITSM

• Zendesk + Freshdesk
• ServiceNow
• Jira Service Management

Messaging & Apps

• Slack / MS Teams
• Twilio Flex
• WhatsApp Business