We build task-specific agents that triage, reason, and execute across your stack—so every customer touchpoint, lead, and internal process keeps moving without manual handoffs.
Emails, calls, chats, and forms are monitored in real time. Agents classify intent, priority, and route to the right workflow.
Each agent reasons over knowledge bases, CRM context, and policies to decide what to do next—fully grounded in your data.
APIs, RPA bots, and human approvals are orchestrated automatically, keeping every process consistent and observable.
Feedback loops capture outcomes, retrain prompts, and keep success metrics visible so agents keep getting sharper.
See how our AI agents orchestrate complex processes from start to finish
AI agents continuously monitor all communication channels—email, phone, chat, and forms. When an inquiry arrives, the system instantly analyzes intent, sentiment, and priority level.
Agents automatically pull relevant data from CRM, knowledge bases, and historical interactions to build a complete picture of the customer and their needs.
Based on the enriched context, agents route requests to the appropriate workflow, whether it's automated resolution, human escalation, or multi-step orchestration.
Agents execute actions across integrated systems, update records in real-time, and monitor outcomes. All activities are logged for audit and continuous improvement.
Real-world implementations that transformed business operations
One of our flagship agents watches every inbound inquiry. When someone requests pricing, it:
A Fortune 500 company deployed our CallVista CX Agent to handle their support volume:
An enterprise sales team integrated LeadFire Inbox Agent to process thousands of monthly inquiries:
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